Question 1

What is AI governance?

Accepted Answer

AI governance is the set of policies, processes, and accountability structures that ensure AI systems are used responsibly, transparently, and in compliance with applicable regulations such as the EU AI Act and ISO 42001. It covers AI surface mapping, decision accountability, risk classification, and audit readiness.

Question 2

What does the EU AI Act require from enterprises?

Accepted Answer

The EU AI Act requires enterprises to classify AI systems by risk level, maintain an AI inventory, implement human oversight for high-risk AI, conduct conformity assessments, and keep technical documentation and audit trails. Complaix provides the infrastructure to meet these requirements operationally.

Question 3

How does Complaix help with AI compliance?

Accepted Answer

Complaix provides an AI governance operating system that maps every AI tool in use across your organisation, assigns human accountability to every AI-influenced decision, scores your AI exposure risk, and generates board-ready governance reports aligned to the EU AI Act, ISO 42001, FCA guidance, and UK GDPR.

Question 4

What is an AI Exposure Score?

Accepted Answer

An AI Exposure Score is a 0–100 metric that quantifies an organisation’s risk exposure from its current AI usage. It is calculated across five governance dimensions: AI surface visibility, decision accountability, operational governance, regulatory alignment, and accountability maturity. Complaix calculates and tracks this score continuously.

Question 5

What is the difference between AI governance advisory and a SaaS platform?

Accepted Answer

AI governance advisory builds your governance infrastructure from scratch — mapping AI usage, assigning accountability, and delivering a board-ready report. The Complaix Platform then keeps that infrastructure operational with live dashboards, continuous decision logging, and regulatory update briefings. The Foundation Engagement bundles both.

Question 6

Is Complaix aligned to ISO 42001?

Accepted Answer

Yes. The Complaix System is designed to align with ISO 42001 (AI Management Systems), the EU AI Act, FCA AI guidance, and UK GDPR. Every governance artefact produced by Complaix is mapped to the relevant regulatory requirements.

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